Refund policy

Returns and order support

For this pilot, change-of-mind returns are not accepted after your order has been dispatched.

If your item arrives damaged, defective or incorrect, or you believe your delivery is missing, please contact joy@wonderwise.co.kr with your order number and a brief description of the issue. We will review the issue and advise you of the next steps.

Please do not send products back without instructions from us.

This policy does not affect rights that cannot be excluded under applicable law.